Free, personalised help for consumers having problems with cross-border purchases in the EU, Iceland or Norway
The European Consumer Centres Network (ECC-Net) comprises 30 centres in all 28 EU Member States, Iceland and Norway. The centres offer free and personalised information, advice and assistance to consumers having problems with cross-border transactions in another country within the network.
The network helps citizens to ensure that their consumer rights are respected and to reap the benefits of the Single Market.
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