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UK European Consumer Centre

EU Roaming charges

list of costs for EU Roaming from June 2017Thanks to EU roaming rules, the cost of making and receiving calls abroad within the EU is now substantially cheaper than in 2007, when the EU first started to tackle excessive roaming charges.

A proposal to end roaming charges by 15 June 2017 was agreed by the European Parliament and the European Council  in October 2015.

But there will be a safeguard mechanism for operators against potential abuses by consumers. Operators will be able to challenge customers if they detect the mobile device is not being used for periodic travel, in which case customers could face a surcharge.

It is worth noting that this only applies when using your phone abroad temporarily. If you use a UK SIM in your phone and you live in Germany for example, the phone company can still charge you extra.

Click here to find out more about Roaming in the EU [http://www.ukecc.net/consumer-topics/roaming-in-europe.cfm]



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