BBC Radio 4 - You and Yours
Laura Johnston, UK European Consumer Centre consumer advisor, was interviewed about car hire in the EU live on Thursday 3 August 2017 BBC Radio 4 You & Yours programme.
She said that the top three complaints received by the UK ECC from UK consumers for car hires in the EU are damage, insurance or insurance-type products and fuel-policies.
Also being interviewed was Tony Poston from the British Vehicle Rental and Leasing Association (BVRLA).
The full interview is available on: