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UK European Consumer Centre

The Role of the UKECC

Role of the UK ECC

This leaflet gives an insight into the work of the UK European Consumer Centre. Do you have a problem with a trader based elsewhere in the EU?

The UKECC can provide free help and assistance to help you resolve your complaint. 

Click here to download the leaflet

There is no restriction on the printing or distribution of this publication.  If you would like to order some free hard copies please contact us  



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Can ECC-Net help me?

  • Holiday did not go as planned?
  • Goods never arrived?
  • What are my EU consumer rights?
  • Who to complain to?

Check in a few easy steps if ECC-Net can help you with your problem.

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