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UK European Consumer Centre

The European Small Claims Procedure

European Small Claims Procedure

If you have used all available platforms to gain a resolution from the trader without success then you may want to consider the European Small Claims Procedure.

Our guide to the ESCP gives information on how to start a claim by providing links to the relevant forms and websites.

Click here to download the leaflet 

There is no restriction on the printing or distribution of this publication.  If you would like to order some free hard copies please contact us  



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