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UK European Consumer Centre

Buying something in the EU

As a consumer buying goods anywhere in the EU you are guaranteed that you will be protected by mutual legislation that applies across all of the 30 EU Member States, including Iceland and Norway.

This leaflet gives practical advice across all areas of purchasing and informs you of your basic consumer rights.

Click here to download the leaflet - Buying something in the EU

There is no restriction on the printing or distribution of this publication.  If you would like to order some free hard copies please contact us 



Can ECC-Net help me?

  • Holiday did not go as planned?
  • Goods never arrived?
  • What are my EU consumer rights?
  • Who to complain to?

Check in a few easy steps if ECC-Net can help you with your problem.

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