Background
CTSI logo

UK European Consumer Centre

Your Update August 2016

Cartoon figure with first aid kitWelcome to the second issue of the UK ECC's Your Update newsletter in 2016, a special edition which concentrates on what is broadly called Alternative Dispute Resolution (or ADR).

Read all about ADR - a 'game-changer' for consumers - along with specific ADR bodies for moving house and another for footie fans. The newsletter then includes a car hire case study and takes a closer look at Online Dispute Resolution (or ODR).

August 2016 



Back to news listing

Can ECC-Net help me?

  • Holiday did not go as planned?
  • Goods never arrived?
  • What are my EU consumer rights?
  • Who to complain to?

Check in a few easy steps if ECC-Net can help you with your problem.

Launch Consumer GuideLaunch Consumer Guide
Go back Go back
Start again Start again