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UK European Consumer Centre

Newsletter - Your Update

Our consumer focused newsletter provides an insight into the work we do.  Its also packed with self help articles and case studies, amonst other things.  Register now for your update to come direct to your inbox every time we release an episode so you dont miss out!

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Your update - Newsletter June 2018

Your update - Newsletter June 2018
This edition includes a gruesome case study about a human finger in dog food and a warning from CTSI that manufacturers risk lives if they ignore CE markings. To view the the May 2018 edition please click the link -  June 2018 
12 Jun 2018
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Your update - Newsletter May 2018

Your update - Newsletter May 2018
Welcome to the May 2018 issue of the UK ECC's Your Update newsletter. This edition includes articles on the holiday complaints and the work done with car hire companies by the CMA as well as a case study about car hire! To view the the May 2018 edition please click the link - your update 
18 May 2018
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Your Update - Winter 2017

Your Update - Winter 2017
 Welcome to the Winter 2017 issue of the UK ECC's Your Update newsletter. This edition includes reports on the UK ECC's 10th anniversary and National Consumer Week as well as a case study about ghost-hunting!
14 Dec 2017
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Your Update - Autumn 2017

Your Update - Autumn 2017
Welcome to the Autumn edition of the UK ECC's Your Update newsletter. Its main article looks at transport leading the way for consumer headaches. Other stories include a successful €69,000 case and a look at our host body's Brexit Think Tank.October 2017 
24 Oct 2017
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Your Update newsletter - September 2017

Your Update newsletter - September 2017
Welcome to the September 2017 issue of the UK ECC's Your Update newsletter. Mature consumers are urged 'play your part - act on scams' and we look at a robotic vacuum cleaner case study and Air Berlin bankruptcy.September 2017
7 Sep 2017
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Your Update newsletter - May 2017

Your Update newsletter - May 2017
Welcome to the first 2017 issue of the UK ECC's Your Update newsletter. We explore a variety of subjects: unjustified discrimination due to your nationality and where you live, the end of roaming charges and how to to spot fake goods. Plus, what's afoot in the case study section?  May 2017
23 May 2017
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Your Update December 2016

Your Update December 2016
Welcome to the final 2016 edition of Your Update newsletter from the UK European Consumer Centre.It includes tips on what to look for if shopping online and shows which sectors UK consumers increasing are in dispute with EU traders over. There's an interesting case study too.... December 2016 
13 Dec 2016
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Your Update November 2016

Your Update November 2016
Welcome to the third issue of the UK ECC's Your Update newsletter in 2016. Its lead article is all about an initiative for drivers hiring cars via car hire comparison websites. This is followed by a story that 55% of consumers don't seek refunds or compensation when they experience a problem with a trader, another about mobile phone charges whilst in Europe, a short Brexit statement and a consumer case study. November 2016 
30 Nov 2016
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Your Update August 2016

Your Update August 2016
Welcome to the second issue of the UK ECC's Your Update newsletter in 2016, a special edition which concentrates on what is broadly called Alternative Dispute Resolution (or ADR). Read all about ADR - a 'game-changer' for consumers - along with specific ADR bodies for moving house and another for footie fans. The newsletter then includes a car hire case study and takes a closer look at Online Dispute Resolution (or ODR).August 2016 
9 Aug 2016
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Your update June 2016

Your update June 2016
Welcome to the first issue of the UK ECC's Your Update newsletter in 2016. The lead article is all about hiring a car in the EU. This is followed by other stories with a footballing theme, including articles on a review into consumer protection in the secondary ticketing market, advice on your rights if your ticket isn't what you thought and Euro 2016 top tips.June 2016 
1 Jun 2016
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