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UK European Consumer Centre

Newsletter - Your Update

The aim of 'your update' - our free newsletter - is to provide you, the consumer, with a flavour of the UK ECC's work. We provide examples of cases we have been working on and, more importantly, provide you with the best advice on cross-border shopping.

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Your Update February 2015

Your Update February 2015
In the February edition of Your Update read about the rise in complaints against UK traders and learn more about the ECC-Net Travel app.  To view this and our previous editions click the link below.Your Update 
26 Feb 2015
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Your Update August 2013

Your Update August 2013
Welcome to the August 2013 issue of the UK ECC's Your Update newsletter.  This issue's subjects include: Information on the Distance Selling Regulations 'cooling off' period; Changes in UK Consumer Protection over the past 20 years; Passenger Rights; Tour Operator surcharges and a successful case study.The aim of the newsletter is to give you a flavour of how the UK ECC helps consumers, show examples of cases we have been working on and, more importantly, provide you with the best advice on cross-border shopping.
30 Aug 2013
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Your Update February 2013

Your Update February 2013
 Welcome to the February 2013 issue of the UK ECC's Your Update newsletter.  This issue's subjects include: complaints about dating websites, a ruling by the European Court of Justice for air passengers, and two successful case studies.The aim of the newsletter is to give you a flavour of how the UK ECC helps consumers, show examples of cases we have been working on and give you the best advice on cross-border shopping.
5 Mar 2013
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