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UK European Consumer Centre

Newsletter - Your Update

Our consumer focused newsletter provides an insight into the work we do.  Its also packed with self help articles and case studies, amonst other things.  Register now for your update to come direct to your inbox every time we release an episode so you dont miss out!

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Your Update December 2015

Your Update December 2015
Merry Christmas everybody! The final 2015 issue of the UK ECC's Your Update newsletter come with a whole bunch of good news to accompany the festive season. Firstly, an announcement that package travel rules are being broadened is sure to bring good cheer for all future holidaymakers. Then there's some potential help for you if you're unlucky enough to buy presents this Christmas which aren't up to scratch. Plus the usual case study and of course other articles all designed to help you, the consumer. December 2015 
23 Dec 2015
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Your Update November 2015

Your Update November 2015
Do you make mobile calls whilst abroad?  Have your holiday travel plans gone wrong?  For this, and tips and articles about your consumer rights, the UK ECC's newsletter is worth a look. Subjects we cover in November's UK European Consumer Centre newsletter include the latest on making mobile calls in Europe, changes in consumer rights covered by the news Consumer Rights Act, a case study about a disappointing night at a hotel in Italy and changes due in the European Small Claims Procedure. 
1 Dec 2015
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Your Update October 2015

Your Update October 2015
Our 2nd installment of Your Update for 2015 including an increase in traveling to Europe, banned airlines and car hire.  
4 Nov 2015
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Your Update February 2015

Your Update February 2015
In the February edition of Your Update read about the rise in complaints against UK traders and learn more about the ECC-Net Travel app.  To view this and our previous editions click the link below.Your Update 
26 Feb 2015
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Your Update August 2013

Your Update August 2013
Welcome to the August 2013 issue of the UK ECC's Your Update newsletter.  This issue's subjects include: Information on the Distance Selling Regulations 'cooling off' period; Changes in UK Consumer Protection over the past 20 years; Passenger Rights; Tour Operator surcharges and a successful case study.The aim of the newsletter is to give you a flavour of how the UK ECC helps consumers, show examples of cases we have been working on and, more importantly, provide you with the best advice on cross-border shopping.
30 Aug 2013
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Your Update February 2013

Your Update February 2013
 Welcome to the February 2013 issue of the UK ECC's Your Update newsletter.  This issue's subjects include: complaints about dating websites, a ruling by the European Court of Justice for air passengers, and two successful case studies.The aim of the newsletter is to give you a flavour of how the UK ECC helps consumers, show examples of cases we have been working on and give you the best advice on cross-border shopping.
5 Mar 2013
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