Disclaimer

In no event will the UK European Consumer Centre be liable for:

(i) any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use the service, or any information, or transactions provided on the service, or downloaded from the service, or any delay of such information or service even if the UK European Consumer Centre or its authorised representatives have been advised of the possibility of such damages, or;

(ii) any claim attributable to errors, omissions, or other inaccuracies in the service and/or materials or information downloaded through the service.

The UK European Consumer Centre makes no representations whatsoever about any other website which you may access through this one or which may link to this site. When you access a non-UK European Consumer Centre website, please understand that it is independent from the UK European Consumer Centre, and that the UK European Consumer Centre has no control over the content on that website. In addition, a link to the UK European Consumer Centre does not mean that the Trading Standards Institute endorses or accepts any responsibility for the content, or the use, of such website.

Please remember that the information on these pages can only provide general guidance and should not be read as a substitute for the law.

 

The UK European Consumer Centre Phone:  08456 04 05 03
Hosted by the Trading Standards Institute Fax:  08456 08 96 00
1 Sylvan Court Email:  ecc@tsi.org.uk
Sylvan Way  
Southfields Business Park The phone lines are open to the public from:
Basildon.  Essex SS15 6TH Monday to Friday between 10:00am to 3:00pm
  The centre will not be open on bank and public holidays.

 


 

If you wish to find out more about our telephone number, please visit our telephone information page, where you will find out details about charging.  You will also find our geographical telephone number. Telephone Number

 

Privacy statement If you would like to know what we do with your information and how it is stored please view our privacy statement.

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The UK European Consumer Centre has available a free newsletter, “UK ECC – your update”. The aim of the newsletter is to provide you, the consumer, with a flavour of what the UK ECC does, provide examples of cases we have been working on and, more importantly, provide you with the best advice on cross-border shopping.  Please use the link below to subscribe to our newsletter.

Your update - The UK ECC Newsletter - click here to subscibe to this FREE newsletter!!

 

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The UK ECC is co-funded by the UK Dept for Business, Innovation and Skills (BIS) and the European Commission