News

The UK ECC is keen to ensure that consumers are aware of their rights and events which happen that affect people who shop cross-border in Europe. In the news section of our website you will find all our press releases from this year, and previous years - as well as latest news articles, consumer warnings and frequently asked questions. To find out more information on each area please use the relevant links below:

2010 Press releases

Here you will find all of the press releases issued by the UK ECC which contain relevant and important topics. We have also included press releases from other organisations that are relevant to consumers shopping in Europe.

2009 Press releases

In this section you will find all the press releases that the UK ECC has issued that concern relevant and important topics. We have also included press releases from other organisations that are relevant to consumers shopping in Europe.

Latest News

The latest news section contains small bits of news that will be of interest to you, it has news about the UK ECC, the ECC-Network, the European Commission and other useful pieces of news.

Frequently Asked Questions

When we at the UK ECC receive a number of enquires about a specific topic or subject we will try and complete a frequently asked question. Which will provide you will all the information you need about it. If you do have a problem have a look here first to see if we can answer your questions.

Consumer Warnings

Sometimes there is a specific scam going around or a particular problem happening, in this section you will find the latest warnings that will allow you to avoid such problems.

For media related enquiries please contact the UK ECC's Information and Communications Officer, Susan Tolman, at ecc@tsi.org.uk or on 08456 08 96 17, with full details or your enquiry. Thank you.

The UK European Consumer Centre has available a free newsletter, “UK ECC – your update”. The aim of the newsletter is to provide you, the consumer, with a flavour of what the UK ECC does, provide examples of cases we have been working on and, more importantly, provide you with the best advice on cross-border shopping.

If you are interested in subscribing to our newsletter please complete the form on our subscription page. Once you have subscribed you will receive confirmation of your subscription and then you will receive the latest copy of our newsletter, with new ones being provided when they are released.

Home