No holiday traveller should leave home without the new and improved ECC-Net Travel App, according to UK ECC Director Andy Allen.
This year the content of the app has been modified by the 30 European Consumer Centres it covers and an extensive technical update has been made.
Andy said: “Unexpected holiday experiences can quickly turn the mood. The pre-booked rental car is no longer available? The hotel room is suddenly more expensive than the agreed price? An accident leads to an emergency visit to the doctor’s? If all this happens while abroad, language problems can further complicate the situation.
“What’s more, many consumers are unaware of their rights while travelling. The updated travel app not only provides legal information, but also helps consumers to assert claims in stressful situations by presenting some of the most important sentences in the language of the holiday country. In addition, useful addresses and telephone numbers are available for emergencies
“UK holidaymakers really shouldn’t leave home without it!”
The app is available in 25 European languages and in all 28 EU countries as well as Iceland and Norway. The app works offline and is available free of charge under the name "ECC-Net: Travel" in Google Play and iTunes Store.