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UK European Consumer Centre

Case Study - Ghost Hunter


Desk scene with a laptop and notepadA UK man bought a ghost-hunting device for £150 from a Bulgarian trader, but when the ‘multi-meter specifically for paranormal investigations’ was delivered it was found to be faulty. The consumer complained to the trader and received a replacement but said that this didn’t work properly either.

The UK ECC gave the consumer tailored advice on the sale of goods in Europe so that he had the correct legal arguments when approaching the trader.

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