Survey comments January 2019
Here are just a few of the comments in our online survey made by UK consumers using our service:
- Very friendly helpful staff, I don't know if there will be a favourable outcome but it's good to know I have this support.
- Clear advice has been given me to help resolve a possible scam involving a defunct 'travel company'.
- It took a while to get sorted, but you felt I had a case.
- Just thank you for existing. Just mentioning a case was opened and providing the case number was enough to unlock a situation which was blocked for the past couple of months with the seller.