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UK European Consumer Centre

Survey results 2018

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Customer satisfaction 

Our customer satisfaction survey is a key tool that allows us to continually improve our service.  It is not possible to be great all of the time so for the times we fall below what you - and we - expect, the feedback you provide helps us deliver a worthwhile service 



Oct 2018 – 97% (33 responses)

Sep 2018 – 71% (21 responses)
Aug 2018 – 76 % (25 responses)
Year so far (as at 31st Oct 2018) 84% (379 responses)

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