CTSI logo

UK European Consumer Centre

Package travel across the EU

This leaflet tells you what protection you get when you buy a package holiday and what elements need to be in place for your holiday to be considered as a ‘package’.

Consumer protection for holidays have been brought up to date with developments in the travel market with the introduction of the new 2018 Package Travel and Linked Travel Arrangements Regulations. It means that package holidays consisting of a flight, hotel, car-hire or other tourist services (either bought online for an all-in price or through linked webpages) get the same protection as packages bought in travel agencies.
Download the leaflet here - Package travel in the EU 
There is no restriction on the printing or distribution of this publication.  If you would like to order some free hard copies please contact us  

Can ECC-Net help me?

  • Holiday did not go as planned?
  • Goods never arrived?
  • What are my EU consumer rights?
  • Who to complain to?

Check in a few easy steps if ECC-Net can help you with your problem.

Launch Consumer GuideLaunch Consumer Guide
Go back Go back
Start again Start again