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UK European Consumer Centre

Buying something in the EU Leaflet

This leaflet gives a brief overview of many typical complaint topics that are received by the UK ECC, from shopping online to air travel through to package travel.

For more defined advice you can contact us for free help and asisstance.

Click here to download the leaflet - Buying Something in the EU

There is no restriction on the printing or distribution of this publication.  If you would like to order some hard copies please contact us. 

Can ECC-Net help me?

  • Holiday did not go as planned?
  • Goods never arrived?
  • What are my EU consumer rights?
  • Who to complain to?

Check in a few easy steps if ECC-Net can help you with your problem.

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