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UK European Consumer Centre

Your Update February 2013

Your Update  

Welcome to the February 2013 issue of the UK ECC's Your Update newsletter.  This issue's subjects include: complaints about dating websites, a ruling by the European Court of Justice for air passengers, and two successful case studies.


The aim of the newsletter is to give you a flavour of how the UK ECC helps consumers, show examples of cases we have been working on and give you the best advice on cross-border shopping.

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  • Holiday did not go as planned?
  • Goods never arrived?
  • What are my EU consumer rights?
  • Who to complain to?

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