Background
CTSI logo

UK European Consumer Centre

Newsletter - Your Update

Our consumer focused newsletter provides an insight into the work we do.  Its also packed with self help articles and case studies, amonst other things.  Register now for your update to come direct to your inbox every time we release an episode so you dont miss out!

Changed your mind about what you want to receive from us? Then on the bottom of each edition you can change any of your preferences.

Your Update - Newsletter March 2019

Your Update - Newsletter March 2019
This edition includes Geoblocking - does it matter where I live, Some great advice about roaming charges and finding out about consumer rights after Brexit.To view the March edition please click the link - March 2019 
15 Mar 2019
Read more

Your update - Newsletter February 2019

Your update - Newsletter February 2019
This edition includes Brexit - What this means for the UK ECC, Some great feedback from our customers and finding out about your travel habits.To view the February 2019 edition please click the link - February 2019 
25 Jan 2019
Read more

Your update - Newsletter December 2018

Your update - Newsletter December 2018
This edition includes information on accommodation bookings and the all important EHIC card.To view the December 2018 edition please click the link - December 2018 
6 Dec 2018
Read more

Your update - Newsletter November 2018

Your update - Newsletter November 2018
This edition includes information on our latest annual report and the demise of 2 EU airlines.T view the November edition polease click the link - November 2018 
12 Nov 2018
Read more

Your update - Newsletter July 2018

Your update - Newsletter July 2018
This edition includes information on the New Package Travel Regulations, Event ticket purchases and a round-up of the CTSI Hero awards.To view the July 2018 edition please click the link - July 2018 
2 Jul 2018
Read more

Your update - Newsletter June 2018

Your update - Newsletter June 2018
This edition includes a gruesome case study about a human finger in dog food and a warning from CTSI that manufacturers risk lives if they ignore CE markings. To view the the May 2018 edition please click the link -  June 2018 
12 Jun 2018
Read more

Your update - Newsletter May 2018

Your update - Newsletter May 2018
Welcome to the May 2018 issue of the UK ECC's Your Update newsletter. This edition includes articles on the holiday complaints and the work done with car hire companies by the CMA as well as a case study about car hire! To view the the May 2018 edition please click the link - your update 
18 May 2018
Read more

Your update - Newsletter February 2018

Your update - Newsletter February 2018
This edition features a look to the future as we celebrate our 10th anniversary, an opportunity to see (and hear) UK ECC consumer advisors on TV and radio, a case study about online shopping and your rights to return those unwanted gifts.To view the February 2018 edition please click the link - February 2018 
1 Feb 2018
Read more

Your Update - Winter 2017

Your Update - Winter 2017
 Welcome to the Winter 2017 issue of the UK ECC's Your Update newsletter. This edition includes reports on the UK ECC's 10th anniversary and National Consumer Week as well as a case study about ghost-hunting!
14 Dec 2017
Read more

Your Update - Autumn 2017

Your Update - Autumn 2017
Welcome to the Autumn edition of the UK ECC's Your Update newsletter. Its main article looks at transport leading the way for consumer headaches. Other stories include a successful €69,000 case and a look at our host body's Brexit Think Tank.October 2017 
24 Oct 2017
Read more

Can ECC-Net help me?

  • Holiday did not go as planned?
  • Goods never arrived?
  • What are my EU consumer rights?
  • Who to complain to?

Check in a few easy steps if ECC-Net can help you with your problem.

Launch Consumer GuideLaunch Consumer Guide
Go back Go back
Start again Start again