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UK European Consumer Centre

different types of press media being usedMedia and Press 

For any media or press enquiries please contact our press office on 01268 582206 or email

The press office is staffed on Tuesdays and Wednesdays by our press officer.  On all other days a message can be left with a member of staff on our main number 01268 886690 and dealt with appropriately. 

Contact Us

Please note that we are closed on weekends and UK bank and public holidays. 

Postal Address:

UK European Consumer Centre

Chartered Trading Standards Institute

1 Sylvan Court, Sylvan Way

Southfields Business Park

Basildon, Essex

SS15 6TH

Please note that the UK European Consumer Centre does not offer a drop-in service.

Email Address:

Telephone Number:

+44(0)1268 886 690 (lines open 9am - 5pm)

Fax Number:

+44(0)1268 582 225

Online Contact Form

European Union online submission form 


Other services are also available to make contacting us as easy as possible, for example Next Generation Text Service formerly Text Relay, please use this link for more information.