Please note that we are closed on weekends and UK bank and public holidays.
UK European Consumer Centre
Chartered Trading Standards Institute
1 Sylvan Court, Sylvan Way
Southfields Business Park
Please note that the UK European Consumer Centre does not offer a drop-in service.
+44(0)1268 886 690 (lines open 9am - 5pm)
+44(0)1268 582 225
European Union online submission form
Other services are also available to make contacting us as easy as possible, for example Next Generation Text Service formerly Text Relay, please use this link for more information.