Skip to main content
  • Home
  • About
    • How We Can Help
    • Meet the team
    • Customer service policy
      • Equality and diversity
      • Privacy
      • Accessibility
    • Contact Us
  • Consumer topics
    • Coronavirus
      • Coronavirus and Consumer Rights
      • Safer shopping
      • Coronavirus Scams
    • Goods and services
      • Buying goods
      • Buying a service
      • Buying digital content
      • Shopping online
      • Refunds
    • Travel
      • Air travel
      • Air insolvency
      • Package Travel
      • Baggage
      • EHIC and travel insurance
      • Banking in Europe
      • Car rental in Europe
      • Hotels and villa rentals
      • Mobile roaming in Europe
      • Timeshare and holiday clubs
      • Travel Refunds
      • Check your flight rights
    • Scams
      • Common Scams
  • Resources
    • Writing a complaint
      • Delayed or cancelled flight
      • Holiday Club Cancellation
      • Timeshare cancellation
    • Letter Templates
    • Useful links
  • Customer feedback
    • Customer satisfaction survey
    • Customer service excellence
    • Complaints procedure
  • News and publications

Search form

Contact
  • Home
9 + 6 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.
Contact info:
UK International Consumer Centre
Email: eccnet-uk@ec.europa.eu
Phone: 01268 88 66 90 - lines open mon-fri 10am-4pm 
Address: 1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH
or fill in our contact form online
 
 
Legal notice
 
The UK International Consumer Centre is funded by the Department for Business, Energy and Industrial Strategy

General

x
x
x
x

Header - Menu

x
x
x
x
x
x
x

Footer

x
x
x
x

Copyright

x
x
x
x
Color skins
Body layout
Boxed Wide