Due to the ongoing travel issues in the Middle East, some travellers are currently stranded or unable to return home.
If you are affected, there are several practical steps you can take:
What you should do:
- Keep all receipts for accommodation, food, transport, and other costs. You may not receive full reimbursement, but you can still submit them as part of any claim.
- Review your travel insurance policy carefully. Some insurers exclude cover for events related to the current situation, so check the terms and exclusions.
- Contact your own country’s Embassy or Consulate. They may provide updates, emergency assistance, or guidance that could affect your travel plans.
- If you are in the UK and planning to travel:
- Check with your airline and the UK Foreign, Commonwealth & Development Office (FCDO) before leaving for the airport.
- If your holiday or travel plans are cancelled, contact your tour operator or booking company first.
- Speak to your bank or credit card provider about refunds or chargeback options.
- Check your travel insurance to understand what is covered and excluded.
- Monitor reputable news sources for travel updates and safety information.
- Follow official advice from airlines, governments, and authorities at your location.
Additional helpful tips:
- Register with your Embassy if they offer a traveller registration service—this helps them contact you in case of evacuation or emergency updates.
- Stay in regular contact with family or friends so they know where you are and that you’re safe. And keep your mobile phones charged.
- Keep essential documents accessible, including passports, visas, insurance details, and emergency contacts. Make sure you have photocopies as well.
- Be prepared for delays—transport routes may change quickly due to safety concerns.
- Avoid speculation or unofficial information on social media; rely on official channels only.