2019 was a particularly challenging year for the UK European Consumer Centre (UK ECC) – probably

The European Consumer Centre Network (ECC-Net), of which UK European Consumer Centre is a part, i

UK consumers are being urged by the Chartered Trading Standards Institute (CTSI) to become ‘activ

Generally, we may all be going on holiday more now than 20 years ago (with the exception of the c

CTSI Symposium 2020, which had been due to be held in Southport on 15 to 17 June, has been cancel

Consumers should contact us via email as Government advises home-working amid Coronavirus

Merry Christmas!

An Irish consumer bought a watch online from a UK trader for £201.

It’s not only fictional characters like Pinocchio who have a tendency not to be completely honest

Companies respond positively to the UK European Consumer Centre’s involvement for a number of rea