A customer who purchased an electronic dart scorer from an online website has sucessfully receive
A UK consumer bought a fleece online from an overseas seller, but it arrived looking nothing like advertised. The trader initially refused a full refund and demanded the consumer pay return shipping. With help from the UK International Consumer Centre (UKICC), the consumer successfully received a full refund without returning the item.
Merry Christmas!
An Irish consumer bought a watch online from a UK trader for £201.
It’s not only fictional characters like Pinocchio who have a tendency not to be completely honest
The UK European Consumer Centre (UK ECC) is advising UK consumers to follow its Christmas shoppin
This edition includes information on our latest annual report and the demise of 2 EU airlines.
This edition includes a gruesome case study about a human finger in dog food and a warning from C