A customer who purchased an electronic dart scorer from an online website has sucessfully receive
A UK consumer bought a fleece online from an overseas seller, but it arrived looking nothing like advertised. The trader initially refused a full refund and demanded the consumer pay return shipping. With help from the UK International Consumer Centre (UKICC), the consumer successfully received a full refund without returning the item.
An Irish consumer bought a watch online from a UK trader for £201.
It’s not only fictional characters like Pinocchio who have a tendency not to be completely honest
Secondary ticketing website Viagogo has avoided further legal action by the Competition and Marke
Case studies are a good way of showing what happens when you contact us at the UK ECC. They also
This edition features a look to the future as we celebrate our 10th anniversary, an opportunity t
Case studies are a good way of showing what happens when you contact us at the UK ECC. They also
Mr V, a UK consumer bought a virtual reality headset online from an Irish-based trader.