Welcome to the early November 2020 issue of the UK ECC's newsletter Your Update.
2019 was a particularly challenging year for the UK European Consumer Centre (UK ECC) – probably
Generally, we may all be going on holiday more now than 20 years ago (with the exception of the c
Have you ever had a problem with a car hire company?
An updated version of one of our most popular publications, this leaflet gives a brief overview o
This updated leaflet tells you about the enhanced protection you get when you buy a package holid
It’s not only fictional characters like Pinocchio who have a tendency not to be completely honest
Fraudsters stole more than £7 million from unsuspecting holidaymakers and other travellers in 201