Complaints about bookings made through intermediaries are at an all-time high, according to the U

Chief Executive of the UK International Consumer Centre's host body (the Chartered Trading Standa

Lord Lindsay, President of the UKICC’s host body the Chartered Trading Standards Institute, says

UK consumers will continue to have access to a critical service that provides them redress in the

Press release – 16 DECEMBER 2021 

Complaints about subscription traps largely generated by online travel subscription services with

If you've ever tried booking a cheap travel deal online and inadvertently ended up being put onto