Do you really know who you are dealing with when you buy goods online?
This year’s National Consumer Week (from 16 November to 22 November) is concentrating on clueing
Complaints from UK consumers about problems with cross-border online shopping purchases have shot
Welcome to the early November 2020 issue of the UK ECC's newsletter Your Update.
Timeshares may sometimes provide cheaper holidays but be aware that it can be easy to fall into a
Your consumer rights are with the seller of the goods, not the marketplace itself.
Have you had a holiday or event cancelled due to COVID-19?
Demand by UK consumers for help from the cross-border dispute help and advice service UK European
The UK European Consumer Centre (UK ECC) helped almost 10,000 UK consumers in 2019, according to
2019 was a particularly challenging year for the UK European Consumer Centre (UK ECC) – probably