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Less than half of EU travellers are aware of EU Passenger Rights

Mar 30, 2020 / 0 Comments

Generally, we may all be going on holiday more now than 20 years ago (with the exception of the c

CTSI Symposium 2020 cancelled

Mar 30, 2020 / 0 Comments

CTSI Symposium 2020, which had been due to be held in Southport on 15 to 17 June, has been cancel

Article

Consumer advice service UK ECC commits to keeping service open

Mar 30, 2020 / 0 Comments

Consumers should contact us via email as Government advises home-working amid Coronavirus

Santa and Pinocchio share the limelight in Your Update

Dec 04, 2019 / 0 Comments

Merry Christmas!

Shopping online across the EU

Nov 20, 2019 / 0 Comments

Have you ever had a problem with goods bought online?

Car hire

Nov 20, 2019 / 0 Comments

Have you ever had a problem with a car hire company?

Buying something in the EU

Nov 19, 2019 / 0 Comments

An updated version of one of our most popular publications, this leaflet gives a brief overview o

Package travel across the EU

Nov 13, 2019 / 0 Comments

This updated leaflet tells you about the enhanced protection you get when you buy a package holid

It's time for some good news

Nov 13, 2019 / 0 Comments

An Irish consumer bought a watch online from a UK trader for £201.

Storytelling that isn't the truth!

Nov 13, 2019 / 0 Comments

It’s not only fictional characters like Pinocchio who have a tendency not to be completely honest

Less than half of EU travellers are aware of EU Passenger Rights

CTSI Symposium 2020 cancelled

Consumer advice service UK ECC commits to keeping service open

Santa and Pinocchio share the limelight in Your Update

Shopping online across the EU

Car hire

Buying something in the EU

Package travel across the EU

It's time for some good news

Storytelling that isn't the truth!

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