Timeshares may sometimes provide cheaper holidays but be aware that it can be easy to fall into a

Your consumer rights are with the seller of the goods, not the marketplace itself.

Have you had a holiday or event cancelled due to COVID-19?

Demand by UK consumers for help from the cross-border dispute help and advice service UK European

2019 was a particularly challenging year for the UK European Consumer Centre (UK ECC) – probably

The European Consumer Centre Network (ECC-Net), of which UK European Consumer Centre is a part, i

UK consumers are being urged by the Chartered Trading Standards Institute (CTSI) to become ‘activ