The European Consumer Centre Network (ECC-Net), of which UK European Consumer Centre is a part, i
UK consumers are being urged by the Chartered Trading Standards Institute (CTSI) to become ‘activ
Generally, we may all be going on holiday more now than 20 years ago (with the exception of the c
CTSI Symposium 2020, which had been due to be held in Southport on 15 to 17 June, has been cancel
Consumers should contact us via email as Government advises home-working amid Coronavirus
Have you ever had a problem with goods bought online?
Have you ever had a problem with a car hire company?
An updated version of one of our most popular publications, this leaflet gives a brief overview o
This updated leaflet tells you about the enhanced protection you get when you buy a package holid