No holiday traveller should leave home without the new and improved ECC-Net Travel App, according

Do you know who to turn to when something goes wrong?

The new package travel rules cover two types of contracts: package deals (pre-arranged by tour or

As the revised package travel legislation enters its second year, the UK European Consumer Centre

Welcome to a special addendum of the UK ECC's newsletter

Welcome to the July 2019 issue of the UK ECC's newsletter Your Update.

Consumer feedback received by the UK ECC shows a 93 per cent customer satisfaction rate for Janua

West Yorkshire Trading Standards Service is now authorised to help resolve consumer complaints if