The new package travel rules cover two types of contracts: package deals (pre-arranged by tour or

As the revised package travel legislation enters its second year, the UK European Consumer Centre

Consumer feedback received by the UK ECC shows a 93 per cent customer satisfaction rate for Janua

West Yorkshire Trading Standards Service is now authorised to help resolve consumer complaints if

UK European Consumer Centre urges scam victims to speak up

Head of Policy at CTSI, Craig McClue, talks about

Action Fraud has launched a campaign to partner